customer service

Why You Should Consider Technology for Best Practices

By |2017-08-11T15:58:06+00:00January 10th, 2017|building service contractors, commercial cleaning solution, janitorial software, profitability|

As a software and services provider to the building service contractor, we regularly participate in lengthy conversations with industry leaders about the most challenging aspects of running their businesses. The need for technology as an automated management tool is clear and the benefits are significant, regardless of company size. While software helps save time and

Commercial Cleaners Margin Erosion – Survive and Grow

By |2017-08-11T15:58:07+00:00June 11th, 2014|building service contractors, commercial cleaning solution, janitorial software, profitability|

I had an interesting conversation the other day with a long time customer I felt might be of interest to share. This individual is the VP of operations for a large BSC, they’ve been around and successful for over a century…yes, 100 years. His company has adopted a best practice quality control program which includes